Policy system migration accelerates LPL carrier's underwriting by [i]90%[/i]
Digital applications, renewals and portals for a lawyers' professional liability carrier.
The challenge
The challenge
The challenge
The challenge
The challenge
PDF applications and renewals [i]slowed underwriting[/i] and frustrated policyholders.
PDF applications and renewals [i]slowed underwriting[/i] and frustrated policyholders.
PDF applications and renewals [i]slowed underwriting[/i] and frustrated policyholders.
PDF applications and renewals [i]slowed underwriting[/i] and frustrated policyholders.
PDF applications and renewals [i]slowed underwriting[/i] and frustrated policyholders.
A leading professional liability insurer for 6,400+ attorneys and judges needed a digital experience that matched its service.
PDF-based renewals
PDF-based renewals
PDF-based renewals
PDF-based renewals
PDF-based renewals
Every application and renewal ran through an outdated PDF form.
Low portal adoption
Low portal adoption
Low portal adoption
Low portal adoption
Low portal adoption
The customer portal lacked modern features and fell short of user needs.
Underwriter visibility
Underwriter visibility
Underwriter visibility
Underwriter visibility
Underwriter visibility
Underwriters had little view into application status and content.
The vision
The vision
The vision
The vision
The vision
The carrier wanted ISI Enterprise fully integrated for a seamless, automated experience, a fully digital application and renewal process, and policyholder servicing that blends the personalization of humans with the efficiency of digital.
The results
The results
The results
The results
The results
Underwriting turnaround 90% faster
Underwriting turnaround 90% faster
Underwriting turnaround 90% faster
Underwriting turnaround 90% faster
Underwriting turnaround 90% faster
Turnaround for new applications and renewals is 90% faster, and more customers now complete their business digitally.
Increased conversion of digital customers.
Praxent had an extensive knowledge of the insurance industry, allowing them to easily understand the nuances of the tailored options we provide. Now, we have a sophisticated, frictionless member experience with more robust self-service options, helping drive strong results.
