Kevin oversees a substantial team of 120, nurturing an award-winning culture and achieving a project success rate nearly three times the industry average

Kevin holds a Computer Science degree from the University of Texas and an MBA from the Jack Welch Management Institute. His expertise and passions lie in people management, engineering culture, enterprise transformation, and financial services, making him a veteran in technology leadership and organizational excellence.

Authored Insights

Authored Insights

Authored Insights

Authored Insights
Authored Insights
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Tech & Business News

Three pillars for launching a successful fintech product

Three pillars for launching a successful fintech product (card)
Articles
Strategy

Fight, Flight or...Freeze? How Aging Fintechs Can Get Unstuck and Transform Their CX

Fight, Flight or...Freeze? How Aging Fintechs Can Get Unstuck and Transform Their CX (card)
Articles
Strategy

CX Design Delays at Accelerated Growth Fintechs - How to Keep up with the Competition

CX Design Delays at Accelerated Growth Fintechs - How to Keep up with the Competition (card)
Articles
Strategy

How Young Fintechs Surpass Their Competitors' CX to Achieve FI Traction

How Young Fintechs Surpass Their Competitors' CX to Achieve FI Traction (card)
Articles
Strategy

How New Fintechs Overcome CX Challenges and Increase FI Sales

How New Fintechs Overcome CX Challenges and Increase FI Sales (card)
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Strategy

Winning in the Boardroom of CFI Clients

Winning in the Boardroom of CFI Clients (card)
Articles
Strategy

The Smart Way for Insurance Brands to Modernize Legacy Software

The Smart Way for Insurance Brands to Modernize Legacy Software (card)
Articles
Strategy

Don’t let policyholder misconceptions stop your insurance brand from improving digital customer experience

Don’t let policyholder misconceptions stop your insurance brand from improving digital customer experience (card)
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Strategy

Why ROI-Focused, Research-Based Innovation Is A Necessity For Legacy Insurance Carriers 

Why ROI-Focused, Research-Based Innovation Is A Necessity For Legacy Insurance Carriers  (card)
Articles
Strategy

For Insurance Carriers: 3 Emerging Strategies To Capitalize On Digital Customer Experience Innovation

For Insurance Carriers: 3 Emerging Strategies To Capitalize On Digital Customer Experience Innovation (card)